Hello!

I've tried to set up sip options ping sensor, but i recieve error:

Device returned errorcode: 404 Not Found

I've tried several sip accounts but I recieve the same error

Article Comments

Hello,

thank you very much for your KB-Post. May I ask, to which type of device do you want to add the SIP Options Ping Sensor to?

best regards.


Sep, 2013 - Permalink

Hello!

Thank you for your answer!

I want to add the SIP option Ping Sensor to Ubuntu Server with installed Asterisk 1.8. SIP port is 5060.


Sep, 2013 - Permalink

That should work of course, but the 404 message means the target did not respond on the SIP Port (5060). Could a firewall or similar be blocking here? The sensor is targeting the right device?


Sep, 2013 - Permalink

yes, sure, I started 3cx phone on the server and connected to it, port 5060 is opened for all our office.

I thought that it was error 404 for SIP that unknown account, that's why I tried 4 accounts but result:(


Sep, 2013 - Permalink

Can you please check if the following article does help: http://forums.digium.com/viewtopic.php?f=1&t=86684&start=0


Sep, 2013 - Permalink

hello!

Why does this sensor uses [default] context?

It checks only SIP connection or it can measure RTP packet loss?


Sep, 2013 - Permalink

The sensor is performing a sip options ping. This means it sends an "options" message to the server and analizes the response. More information about the data that is exchanged can be found here.

This does not include any connection information, traffic or packet loss, but if there is a lot of packet loss, the sensor will show a "warning" or "error" state every time the sensors packet gets lost.


Oct, 2013 - Permalink

This issue/message may also be related to a bug in older asterisk versions.


Oct, 2015 - Permalink

Hello grigoriym, I have exact the same issue did u find out what the problem was?


Feb, 2018 - Permalink