Hello,

the PythonMiniProbe dont work on Ubuntu 16.04?

The Probe dont connect to the PRTG Core Server.

Greetings Geist202

Article Comments

Hi Geist,

Did you already check if all https://helpdesk.paessler.com/en/support/solutions/articles/76000065198 requirements are fulfilled?

  • Python 2.7
  • python-dev and build-essential packages Please do also check the core server log file if the probe requests arrive at the core server: 
Core Server: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)\PRTG Core Server Log (1/2).log

Best regards, Felix


Feb, 2018 - Permalink

Hello Felix, I did the installation as described. However, the connection still doesn't work. It's the Ubuntu Snapy. The installer does not recognize any device ID either. As soon as I try to start the service, an error occurs that the "chroot" has no authorization for it. I had to install Python and the probe in classic mode.

Best regards, Geist


Feb, 2018 - Permalink

Hello Geist,

I'm afraid that the mini probe feature comes as is and that we did not test it with all Linux distributions and the snap package. If I understand you correctly, the probe is up and running on another distribution now, so I'd recommend to stick to this solution.

Best regards, Felix


Feb, 2018 - Permalink