We are looking for a way to disable the "Down (Partial)" status. It's causing false-positives and confusion for users, so our users start to ignore the status.
A sensor should go to "Down" when the master node says is down, regardless of the fail-over node saying it's "Up".
Is it possible to disable "Down (Partial)"?
Article Comments
Is there another setup possible, to have fail-over without both nodes monitoring? So if only if the master fails, the second node takes over?
Feb, 2018 - Permalink
Or is there a way to let "Down (Partial)" sensors appear as green in a map instead of red?
Feb, 2018 - Permalink
I'm afraid I already know the answer :), but are there any plans to implement more (supported) customization in future versions of PRTG?
A lot of people seem to ask for such features, but the alternatives I found seem to unsupported and deprecated: https://helpdesk.paessler.com/en/support/solutions/articles/77998-customizing-the-prtg-web-interface-sunburst-gauges-sensors
The "styles_custom_v2.css"-file also mentions it won't be supported anymore in the future. Can you tell if this will be in the near future or if this is still a long time away?
Feb, 2018 - Permalink
In fact, we're actually want to step down from helping with customizations as it is really time intensive to support and makes keeping track of changes even harder:
- Is this from us or did the customer change this?
- Is this actually causing the problem?).
It won't be removed in the near future, but even if it is - it's rather easy to reimplement by adding@import url("base.css");...to the base CSS and add your modifications accordingly.
Kind regards,
Stephan Linke, Tech Support Team
Feb, 2018 - Permalink
Hi Sven,
It's not possible to disable the down partial state. Either resolve the issue, remove the sensor from the cluster node, or switch to a non-clustered environment :)
Kind regards
Stephan Linke, Tech Support Team
Feb, 2018 - Permalink