Is it possible to change the error status to error only instead of down status when threshold value

Modified on 2025-06-10 20:45:10 +0200

Hi Team,

Is it possible to change the error status to error only instead of down status when threshold value is above the error limits for a selected sensors in the PRTG Tool.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello there,

When setting a limit in a sensor's channel, this will always impact the status of a sensor, this cannot be avoided or delayed. If you want to receive a notification, when a certain threshold is met without changing the sensor's state, disable the limit in the sensor's channel and create instead a threshold trigger in the sensor's "Notifications" tab.

Kind regards,

Erhard

Feb, 2018 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Is it possible to change the error status to error only instead of down status when threshold value

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.