Hello, I've a TecnoWare UPS without serial and ethernet port but it has an usb port and I can manage it by usb port with the company's software. Is it possibile add that ups to PRTG? (Monitoring the ups by the USB port). Thanks


Article Comments

Hello gabrifolle,

thanks for your KB-post.

Actually, we do not offer any native sensors for UPS devices, connected via USB. However, if there is a WMI Class stating about the battery level with a numerical counter, it should be possible to read it with the WMI Custom-Sensor.

Best regards, Sven


Jan, 2018 - Permalink