Hello, I've a TecnoWare UPS without serial and ethernet port but it has an usb port and I can manage it by usb port with the company's software. Is it possibile add that ups to PRTG? (Monitoring the ups by the USB port). Thanks


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Hello gabrifolle,

thanks for your KB-post.

Actually, we do not offer any native sensors for UPS devices, connected via USB. However, if there is a WMI Class stating about the battery level with a numerical counter, it should be possible to read it with the WMI Custom-Sensor.

Best regards, Sven


Jan, 2018 - Permalink