Hi, I'm testing out the snmp trap receiver in PRTG. So far I've got it working well. Only issue I'm seeing is in the notification email. When using the place holder %traperrors it gives a long list of details including the date and time the trap was received. I've changed the user's timezone to the desired timezone, but the time has not changed to reflect that. Is there a way to control this? I'm wondering if it's just pulling the system time from the probe machine.


Article Comments

The time should be disclosed in UTC time - does that match? Regardless of the timezone configured,
PRTG won't convert them.


Kind regards,
Stephan Linke, Tech Support Team


Jan, 2018 - Permalink

Its coming up as central time (which is where the probe is as well as the core server). The device and users are in eastern time so I'm trying to get them to match up.


Jan, 2018 - Permalink

My bad - it's always the server time, no way to convert it I'm afraid.


Kind regards,
Stephan Linke, Tech Support Team


Jan, 2018 - Permalink