We use PRTG for infrastructure and it does an outstanding job providing us detailed information. We are alerting on device down on many devices. What is the best way to automate self-healing alerts on critical devices that have come back on-line?
Self-Heal
Modified on 2025-06-10 20:51:31 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Could you elaborate further? Usually, the sensors go into an Up state once the service or device is responding again.
Kind regards,
Stephan Linke, Tech Support Team
Jan, 2018 - Permalink