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Modified on 2025-06-10 20:53:28 +0200

PRTG is creating tickets regarding

Value lookup file "C:\Program Files (x86)\PRTG Network Monitor\lookups\prtg.standardlookups.dell.equallogic.powersupplystatus.ovl" could not be loaded (List index out of bounds (0)) And other Dell hardware related ovi's how can this be resolved?

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Hi there,

It seems that the default lookups are somehow corrupted. Please forward us affected lookup files that are listed in the ticket. You can find them on the Core Server under "C:\Program Files (x86)\PRTG Network Monitor\lookups\". Please forward them with a brief description, a screenshot of the ticket and the affected lookup file to support@paessler.com.

Best regards.

Dec, 2017 - Permalink

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.