Allow connections to PRTG webserver which force the use of TLS 1.2

Modified on 2025-06-10 20:54:03 +0200

We are running PRTG 17.3.32.2478 and we are using the API to access the sensor date from one of our web servers to provide a filtered view for each customer's systems on our website. The web server wants to connect using TLS 1.2 by default, but PRTG doesn't allow that. We had to force TLS 1.0 on our web server in order to get a successful connection. I found this article (https://helpdesk.paessler.com/en/support/solutions/articles/61769-what-are-the-ssl-changes-in-v-14-4-12-and-how-does-that-affect-me) but the behavior described in the article does not fit with the real world. Am I missing something?

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Hello Daniel,

Thank you very much for your contact.

Unfortunately, I am currently not fully understand your request. What do you monitor precisely and how to intend to realize this?

Best regards,
Sebastian

Dec, 2017 - Permalink

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Allow connections to PRTG webserver which force the use of TLS 1.2

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.