I have configured AWS accounts in prtg,which have EC2,Disk space and memory utilization sensors.i get 2 issue, need to know the problem and permanent solution for these:

  1. Whole prtg goes down,need to restart the server to work fine.
  2. Either EC2 sensors or Diskspace and memory sensors goes down for a while and comes up.

Article Comments

Hello and thank you for your KB-Post.

Unfortunately we're not able to explain either of these behaviors with a detailed description of the issue and your instance's logs. I encourage you to contact us using the contact-us form so that we can have a closer look at the issue.

Best Regards,
Luciano Lingnau [Paessler Support]


Nov, 2017 - Permalink