Hello

When I add devices in an automatic group using a template the device is added with the IP-Address as name.

I want to have similar behaviour like when I add a device manually - then (Cisco device) when i enter the IP and start the search with the group the name automatically is changed to e.g. C2960_HQ (the "hostname").

Is this possible?

BR Thomas

Article Comments

Hello Thomas,

If you click on the group for which the auto-discovery is configured, ensure that the option
Name Resolution | Use DNS names (recommended) is marked.

PRTG will then perform a DNS Reverse Lookup for the IP address and change the name of the newly created devices accordingly. Is that what you're looking for?

Best regards, Felix


Nov, 2017 - Permalink

Hi Felix

Thanks for your answer. I already marked this option, but this isn't really a DNS entry - it is only the "hostname" of a Cisco device. And the strange think is when I manually enter one device with a name "Test" and IP 10.10.10.1 after a search with my template the name of the device will be changed to C2960_HW (Test). But und my DNS there isn't an entry for this IP.

BR IThomas


Nov, 2017 - Permalink

That's interesting. Could you please provide us with the Auto Discovery debug log from Logs (System) in PRTGs data directory? Just send it to support@paessler.com while referring to this thread. Thanks!

Kind regards,
Stephan Linke, Tech Support Team


Nov, 2017 - Permalink