Hello, we are receiving this in conjunction with a cpu load sensor reporting and unrecoverable error. Could you please advise what it is as google is less than helpful. Log snippet below-

28/04/2017 08:56:37 Request: 3392232429 Id: 9244 Running: WMIProcessor on [SERVERNAMEREMOVED]
28/04/2017 08:56:37 WMI Connection Semaphore released, connection tainted.
28/04/2017 08:56:37 Timeout in scan thread 1800, last scan: 28/04/2017 07:36:36
28/04/2017 08:56:37 Callstack
28/04/2017 08:56:37 (0001E8C1){ntdll.dll   } [77DCF8C1] ZwWaitForSingleObject + $15
(0037C238){PRTG Probe.exe} [0077D238] Unknown function at TMethodImplementationIntercept + $30B5BC
(0037C063){PRTG Probe.exe} [0077D063] Unknown function at TMethodImplementationIntercept + $30B3E7
(0037A668){PRTG Probe.exe} [0077B668] Unknown function at TMethodImplementationIntercept + $3099EC
(003593DA){PRTG Probe.exe} [0075A3DA] Unknown function at TMethodImplementationIntercept + $2E875E
(0035917D){PRTG Probe.exe} [0075A17D] Unknown function at TMethodImplementationIntercept + $2E8501
(005DD019){PRTG Probe.exe} [009DE019] Unknown function at TMethodImplementationIntercept + $56C39D
(005DC1BA){PRTG Probe.exe} [009DD1BA] Unknown function at TMethodImplementationIntercept + $56B53E
(004BB984){PRTG Probe.exe} [008BC984] Unknown function at TMethodImplementationIntercept + $44AD08
(0066FC08){PRTG Probe.exe} [00A70C08] Unknown function at TMethodImplementationIntercept + $5FEF8C
(000D2C59){PRTG Probe.exe} [004D3C59] Unknown function at TMethodImplementationIntercept + $61FDD
(00009A24){PRTG Probe.exe} [0040AA24]

Article Comments

Hey Samuel,

Kindly open a new support ticket (using the ticket no PAE861468) and forward us a support bundle including the system log files for analysis. This can be done via the "Contact Support" ribbon in the lower right corner of the web interface.

In case the web interface is not accessible, please open the "PRTG Administration Tool" and send us the Log Files from the tab card "Logs and Infos".

Thanks your very much in advance.

Kind regards,
Sven


May, 2017 - Permalink

I'm receiving the same error (Unknown function at TMethodImplementationIntercept) when running a Powershell based custom/exe sensor. The sensor stops running after a couple of hours and I have to completely reboot the probe's host to get results. I have also opened a support ticket.


Nov, 2017 - Permalink

Hey heraut,

We will respond to your support ticket which hopefully includes logs and screenshots for analysis.

Best regards,
Sven


Nov, 2017 - Permalink