Hi,
I'm quite new in Paessler World! We changed all our switches L2 and we are not able anymore to run an auto-discovery on those devices and discover sensors.
I've checked the SNMP config on Paessler and on the switches side and it seems OK. I have no errors on Paessler, it's just empty.
Do you have an idea on how can I find the problem?
Article Comments
Hello josuemouco,
welcome to the Paessler world. :)
Do these new switches reply to ping? PRTG will only discover devices that reply to ping:
One way to test this is:
- Create a new device manually: Manual: Add a device
- Manually deploy a "Ping" sensor an "SNMP Uptime" sensor: Manual: Add a Sensor
This test will confirm whenever SNMP and ICMP are working, if both sensors come up the discovery should definitively work on these devices.
Best Regards,
Luciano Lingnau [Paessler Support]
Nov, 2017 - Permalink
Hi,
Everything fine, it works thanks !
Nov, 2017 - Permalink
Hello josuemouco,
welcome to the Paessler world. :)
Do these new switches reply to ping? PRTG will only discover devices that reply to ping:
One way to test this is:
This test will confirm whenever SNMP and ICMP are working, if both sensors come up the discovery should definitively work on these devices.
Best Regards,
Luciano Lingnau [Paessler Support]
Nov, 2017 - Permalink