Hello Guys,

i updated our PRTG yesterday to the latest Stable-Version 17.3.33 since than some of my Windows Update Sensor wont work anymore.

3 of them are directly the Sensor of the Remote Probe Server and 2 are from very old Servers which worked before the PRTG Update.

I get "Timeout (code: PE018)" on those sensors.

Regards, Raphael

Article Comments

We're currently looking into the issue and will release a hotfix soon. Please bear with us!

Kind regards,
Stephan Linke, Tech Support Team


Sep, 2017 - Permalink

Hello Stephan,

i installed Version 17.3.33.2830 about a few minutes ago, and all Update Sensors seems fine again.

Regards, Raphael


Sep, 2017 - Permalink

Hi Raphael,

Great to hear it's working again :) Have a nice week!

Kind regards,
Stephan Linke, Tech Support Team


Sep, 2017 - Permalink

Ahh damn. I had high hopes for this. I have one freakin wsus sensor thats getting a timeout. New version didnt help with it :( back to the drawing board.


Nov, 2017 - Permalink

Do other WMI based sensors work against the server? Or do they all fail eventually?

Kind regards,
Stephan Linke, Tech Support Team


Nov, 2017 - Permalink