https://imgur.com/a/B5NdR Prtg cant show information hardware device. I user prtg monitor server 2003 via WMI. Telnet server target port 135 ok. start service Remote Registry and Remote Procedure Call(RPC) on server target (server 2003) user: administrator error 106???


Article Comments

Hello Long,

Thank you very much for your knowledge base post.

Please update your PRTG to the latest version. Additionally, restart the monitored device. Does it work then?

Best regards,
Sebastian


Sep, 2017 - Permalink

Are you sure? I have 2 devices . This is image from other divice. https://imgur.com/CApI9x2


Sep, 2017 - Permalink

Hello Long,

Running the latest version of PRTG is always a good approach, because only the latest version is officially covered by our technical support.

I was not aware of the second server, so please let me know if the System Information tab shows correct values after a restart of the monitored server.

Thank you in advance.
Sebasitan


Oct, 2017 - Permalink

I had updated new version. But it still error.


Oct, 2017 - Permalink

Hello Long,

Please check this KB entry for showing data in the System Table: How can PRTG get data for System Information tables?.

Hope this helps.

best regards,

Eugen


Oct, 2017 - Permalink

What is port for WMI? I have 2 devices. They are windows server 2008. They have same network. I moniter them by WMI. But one device has error table hardware. They have config same


Oct, 2017 - Permalink

Hello Long,

For the WMI problems please check out this article.

Hope this helps.

best regards, Eugen


Oct, 2017 - Permalink