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PRTG SSL error

Modified on 2025-06-10 21:15:30 +0200

I'm using PRTG Network Monitor 14.1.8.1371 x64.

I configured my PRTG to send sensor alarms to Telegram by https://api.telegram.org/bot<your-api-key>/sendMessage command. But i have alarm like this:

error connecting with ssl. error connecting with ssl. error:14094410:ssl routines:ssl3_read_bytes:sslv3 alert handshake failure

How can i fix it?

Thank your supporting.

Article Comments

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Hi ddhung,

You might want to update your PRTG first, it's HTTP Library possibly is not compatible with their HTTPS encryption. Then it should work properly. It's highly recommended to so as we fixed other serious bugs and vastly improved security.

Kind regards,
Stephan Linke, Tech Support Team

Aug, 2017 - Permalink

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PRTG SSL error

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.