Hi,

When creating new schedules in the timetable mode editor, to create a working schedule, the input time we choose does not match any real timezone.

For instance :- - my user account is set to UTC +10. - the server is set to UTC +10. - the Windows time displays correctly and Windows is set to UTC +10.

To create a schedule that enables a sensor at 06:00 and pauses at 19:00: I enable the checkboxes from 16:00 the same day until 05:00 the next day.

Essentially, the effective timezone for timetable is GMT +20. I have tested this with an active sensor by adding 10 hours to the current time and disabling the checkbox for that hour. The sensor paused.

Is there any other setting that could cause this behaviour?

Thanks

Article Comments

Hi there,

The schedule timetable is bound to your PRTG account's timezone. What PRTG version are you using?

Kind regards,
Stephan Linke, Tech Support Team


Jul, 2017 - Permalink

PRTG Network Monitor 17.2.30.1767 x64

The tooltip does say that, but it definitely does not pause/unpause at the correct time if I enter the desired time into the timetable.

I can provide screenshots if you like.


Jul, 2017 - Permalink

Yes please, then I can recreate it. Screens needed:

  • Schedule setup
  • User account settings (timezone)
  • System timezone
  • Sensor protocol/log tab from when it unpaused
  • System timezone

Jul, 2017 - Permalink

Schedule
Schedule

Sensor Log
Sensor Log

Server time
PRTG system time

PRTG user time
PRTG user time

Windows time
Windows time


Aug, 2017 - Permalink

Thanks for the screenshots! In the meantime, we already found the bug behind that.
It will hopefully be fixed in PRTG v17.x.34.

Kind regards,
Stephan Linke, Tech Support Team


Aug, 2017 - Permalink