I am looking for a way to store a document outlining the solution to an alert. In other words: If an alert gets raised then I'd like to point to a link which shows an article/instructions on how to fix the issue.
Where can I store solutions to an alert raised?
Modified on 2025-06-10 21:16:50 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hi Volker
What about using the PRTG internal ticketing system?
Kind regards,
Stephan Linke, Tech Support Team
Aug, 2017 - Permalink