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Unable to activate licensed PRTG

Modified on 2025-06-10 21:18:33 +0200

Yesterday our PRTG Serve started asking to be activated. I am unable to activate eihter automatically or manually. I have enter license and other information without success. Please assist.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear keithshwartz22

Please contact us via email, support@paessler.com with a short description about the issue. Please include the last six digits of your license key in that email. We can take it from there.

Jul, 2017 - Permalink

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Unable to activate licensed PRTG

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.