I tried to create ticket via API but calling the format below,

http://<prtg-host>/api/addticket.htm?id=new&subject=<subject>&assigned=<group-or-user-id>&priority=<priority-1-to-5>&objectid=0&content=<the-ticket-comment>&username=<username>&passhash=<passhash>

the browser returned OK but ticket was not created. I can see the entries from Web Server Log.

Article Comments

Hi there,

Please check out my reply in the other thread ;)

Kind regards,
Stephan Linke, Tech Support Team


Jul, 2017 - Permalink