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Create New Ticket via API

Modified on 2025-06-10 21:19:49 +0200

I tried to create ticket via API but calling the format below,

http://<prtg-host>/api/addticket.htm?id=new&subject=<subject>&assigned=<group-or-user-id>&priority=<priority-1-to-5>&objectid=0&content=<the-ticket-comment>&username=<username>&passhash=<passhash>

the browser returned OK but ticket was not created. I can see the entries from Web Server Log.

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Hi there,

Please check out my reply in the other thread ;)

Kind regards,
Stephan Linke, Tech Support Team

Jul, 2017 - Permalink

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Create New Ticket via API

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.