I have purchased PRTG monitor tool Licence previously i was using that license on one system but becous of fire that system get crash.. . So i was trying to activate that licence on another system but it showing following errr msg That "this license already used with another system... so please guide me how can i activate my previous license on another system. ..my previous system is totaly dead... .

Please guide me how can i activate that licence on another system

Article Comments

Hi there,

Don't worry. :)
Give out the last six digits of your license and I will deactivate the old SYSTEM-ID.

Best regards.


Jun, 2017 - Permalink

censored this are the last four digits of my licence pleas help


Jul, 2017 - Permalink

Hi there,

Please navigate to "Setup > License" and click on the "Refresh Information" button, afterwards the license should be activated properly.

Best regards.


Jul, 2017 - Permalink