Hello,

I have been troubled by this issue for a couple of weeks now. I'm using custom WMI to check if user is logged in via RDP on a VM. Now by my count there should be total of 15 WMI sensors and 4 probes.

By instructions I have put WMI scan interval on non prioritized sensors to 5 minutes. That leaves 7 sensors on 30 seconds.

Could it be that I should set Probes also on longer scan interval?

Thank You in advance.

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Vedran,

Thank you for your support inquiry.

We had some WMI related issues with some older version of PRTG. Please make sure to update to the latest available stable version of PRTG and check if you still encounter these issues.

Please don't hesitate to respond to this thread, if you have any further questions.

Best,
Sebastian Kniege [Paessler Support]


Nov, 2016 - Permalink

Hello,

This seems to be the solution. Thought I was using latest version.

Thanks You


Nov, 2016 - Permalink

You're welcome!

Best,
Sebastian


Nov, 2016 - Permalink

tengo el mismo problema, acabo de instalar la versión más actual y me sigue arrojando la alerta. ¿qué puedo hacer?


Jun, 2017 - Permalink

Hello rcontreras,

If you are already using the latest version of PRTG, please contact us directly via email including your systems log files for further analysis.

Best,
Sebastian


Jun, 2017 - Permalink