when adding a snmp traffic sensor for a bintec router there is no lan Interface or Bridge Interface offered (only vpn Interfaces). in older Versions of prtg (maybe bintec Releases) you could easily add a bandwidth sensor for bintec lan Interfaces.

is there any solution? thank you.

chris

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello Chris, we appreciate your contact.

Please download the "SNMP Tester" from our website and issue a "Scan Interfaces" test. Please share the outcome.

Best Regards,
Luciano Lingnau [Paessler Support]


Jun, 2017 - Permalink

Hello Luciano,

Here are the results: https://1drv.ms/t/s!AuErojgNfCvOrWdwtEyJ35KN44MD

LAN Interfaces missing ... same result like in prtg ...

Thank you.

Kind regards, Chris


Jun, 2017 - Permalink

Hello Chris,
thank you for your reply.

That confirms that these are the only interfaces present in the ifTable and ifXTable of the IF-MIB on your device:

Found standard interfaces:
30010001: (30010001) DSL1,Connected,0 KBit/s,PPP,, 64 Bit
38100001: (38100001) IPSEC1,Not Connected,0 KBit/s,Tunnel,, 64 Bit
38100002: (38100002) IPSEC2,Connected,0 KBit/s,Tunnel,, 64 Bit
38100003: (38100003) IPSEC3,Connected,0 KBit/s,Tunnel,, 64 Bit
38100004: (38100004) IPSEC4,Connected,0 KBit/s,Tunnel,, 64 Bit
38100005: (38100005) IPSEC5,Connected,0 KBit/s,Tunnel,, 64 Bit
38100006: (38100006) IPSEC6,Connected,0 KBit/s,Tunnel,, 64 Bit

I encourage you to contact the vendor and inquiry about polling the LAN interfaces over SNMP.

Best Regards,
Luciano Lingnau [Paessler Support]


Jun, 2017 - Permalink

Problem solved:
device Settings -> snmp compatibility Options -> only use 32 bit counters


Jun, 2017 - Permalink