PRTG not working after power failure of server

Modified on 2025-06-10 21:26:12 +0200

Due to power failure PRTG machine gets reboot unexpectedly.

Problem is that my PRTG not working working after this power failure so i just manually reboot PRTG machine.

Any Suggestions ?

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Hello Osama,

Thank you for your KB-post.

For analysis of such cases it is first necessary to check the log files from your PRTG.

Please open a support ticket (you can either send an email directly to "support@paessler.com" or send a request via the "Contact Support" ribbon in the lower right corner of the web interface) and we will continue troubleshooting there.

Thanks

Jun, 2017 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

PRTG not working after power failure of server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.