Hi, I m looking to modify scanning interval for some ping sensors. What I want to do is to be able to ping a server every 60 seconds to get the graph, but i only want to get a warning if ping is down for more than 4 hours so 240 intervals and an error if ping is down for more than 1 day so 1440 intervals and I cant use notifications as I want to get the sensor state on a Maps. Is this possible? Thanks, Simon


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello hogsim,

Thank you very much for your knowledge base post.

I'm sorry to tell that it is not possible to configure a scanning interval of 60 seconds on the one hand, and on the other hand to define a warning/error state after 4 hours or 24 hours.
This is caused due to PRTG's program code and error handling in case of failed requests. I try to illustrate this as follows:

ScanResultSensor state
1Ping successfulUp
2Ping not successfulWarning
3Ping not successfulDown
4Ping successfulUp


Because you configured a scanning interval of 60 seconds, the very next failed sensor scan will change the sensor's state. There is no way of configuring this, I'm sorry.

Best,
Sebastian


May, 2017 - Permalink