Solutions

Can't conect to server

Modified on 2025-06-10 21:29:22 +0200

i have problem like this Waiting for Core server start ...

Connecting to: http://127.0.0.1/home?username=prtgadmin&passhash=910284184 failed...: Socket Error # 10061 Connection refused.

please help me !!!

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hey Joseph,

Have you already tried to reboot the machine or to re-install PRTG by using the installer which can be found under C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive ?

In case that these steps do not help, please open a new support ticket for this case (using the TicketNo PAE866223) and forward us a Support Bundle including the log files from PRTG and some screenshots of the received error message.

Kind regards,
Sven

May, 2017 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Can't conect to server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.