When adding a AIX server in PRTG the Auto-Discovery hangs at 48% and the Probe becomes unresponsive.

The CPU usage on the PRTG server reaches 90% and we need to restart the Probe.

Article Comments

Hi there,

What kind of auto-discovery mode are you using? The detailed which checks every available sensor?

Please consider to update to the most recent version, if not already done to improve the stability.

Best regards.


May, 2017 - Permalink

We are using the Standard auto-discovery and we have the PRTG version 17.1.29.1531


May, 2017 - Permalink

Hi there,

I am afraid that this topic is not the best for the Knowledgebase. Please open a new support ticket by submitting a support bundle to us. This can be done via the "Contact Support" ribbon in the lower right corner of the web interface. If the server has no internet connection you can mail us via support@paessler.com.

Best regards.


May, 2017 - Permalink