I have added Juniper QFabric (QFX 3100-m) in PRTG its ping sensor is working perfect. However, I am unable to add any bandwidth or traffic sensors. I got error that please check snmp community string or sensor is not supported. I really need this to happen. I want to mention that I have confirmed snmp community string on prtg and on target device, there is no issue. I am managing many other juniper devices and having no issue at all.

Regards Mudassar Iqbal


Article Comments

Hello Mudassar,

Thank you for your KB-post.

Please open a support ticket for this issue (send an email to support@paessler.com) and in email please send us the following:

1) Screenshots of the traffic sensor, showing the error message

2) Results of SNMP tests:

Please download our SNMP Tester, run it on the PRTG Host (or host of the Remote Probe), and perform the tests "Read Device Uptime" and "Scan Interfaces" against the target Juniper device.

Best regards


Apr, 2017 - Permalink