What are the requirements for the sensors of Windows clients?

Modified on 2025-06-10 21:37:44 +0200

I am the admin of a local network of Windows computers (clients) that are set up in a domain (w/ AD), and I just recently installed PRTG to monitor them all. However, so far it seems only 2 of the 10 client devices I've added thus far are showing the full amount (14) of hardware sensors (when I do the Sensor recommendation process to detect them), whereas all the others are only showing 2: Ping and RDP sensors. Why can't the others detect all their sensors too?

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Hey LanguidLegend,

Thank you very much for your KB-posting.

Please check if WMI and (in case you want to use SNMP-based sensors as well) SNMP is running fine on the target-hosts.

Additionally, please check in PRTG the Windows credentials in the device settings to ensure that PRTG has sufficient rights.

Best regards,
Sven

Mar, 2017 - Permalink

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What are the requirements for the sensors of Windows clients?

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.