Hello,

I am having a problem with the graphs of historic data. They keep loading the graphs and do not end. See this image: https://uploaddeimagens.com.br/imagens/prtgerror-png

Anyone can help me ?

Thanks

Article Comments

Hi there,

Please check that you have entered the correct hostname under "Setup > System Administration > User Interface > DNS Name". Please check if the graph is properly loaded afterwards.

Best regards.


Jan, 2017 - Permalink

I don't follow. What you mean by "correct hostname". It's the ip addres of the server ?


Feb, 2017 - Permalink

Hi there,

By hostname, I mean the DNS name of the server. For example, Google.com's IP is (from our side) 216.58.205.238 and the corresponding DNS name (hostname) is google.com.

Best regards.


Feb, 2017 - Permalink