Hi, trying to get the "SNMP HP ProLiant System Health" sensor to work but all I get is "No response (check: firewalls, routing, snmp settings of device, IPs, SNMP version, community, passwords etc) (SNMP error # -2003)".

  • Servers running Windows Server 2012 R2
  • Firewalls disabled
  • Insight Management Agents and Insight Management WBEM Providers installed
  • Tried with iLo but same error
  • Hp System management hompage working as expected

Do I need to configure anything manually on the server/hp software to get this to work?

Article Comments

Hello horizonict,

Thank you very much for your knowledge base post.

The forwarded error message (SNMP error # -2003) usually indicates issues with your current SNMP configuration.

Please check if the SNMP Settings (Version, Community String, port, eventual authentication, etc.) are correct. Then please also check if PRTG (or the PC on which PRTG is installed) is allowed to send SNMP Requests to the device in case.
Please check this article for further information and problem solving approaches: My SNMP sensors don’t work. What can I do?

You can also use our SNMP Tester to test the SNMP-Functionality on the target device.

Best,
Sebastian


Jan, 2017 - Permalink

All sorted, had to set the SNMP Community String in the SNMP windows service details. Also only seems to work with PRTG node set to the iLo, not the server. Cheers.


Jan, 2017 - Permalink

Hello horizonict,

Thank you for your reply. Just to avoid misunderstandings please let me allow to ask if you need further assistance on this case.

Best,
Sebastian


Jan, 2017 - Permalink