After installing the freetrial version all I get is "The server was stopped System Emergency. The system was halted, because of the following: No configuration file found, but monitoring data for an unknown configuration exists! Please attend to the problem and restart the core server service thereafter. " It would be helpful if it stated which actual file it was talking about! I have spent a lot of time searching and deleting various files but to no avail. Please help
free trial version error
Modified on 2025-06-10 21:46:45 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Dear Hippicorn
The above error message eis triggered if the "PRTG Configuration.dat" is not present, while the "Monitoring Datbase" folder is. Both items are usually located in C:\ProgramData\Paessler\PRTG Network Monitor.
If you want to start over with a completely new setup, please remove or rename hat entire folder. If the configuration got deleted by accident, please restore it using the autobackup archive.
Jan, 2017 - Permalink