I have a hyper-v vm running as a PRTG core server. I need to convert it to a VMware vm using VMware converter. I have tried this several times with no success. I have tried stopping all of what I thought would be the necessary services. But each time something within the core server breaks, IIS, licensing, DB issues, etc. What am I doing wrong?
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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
What do you mean more secure? I'm just changing the virtual hardware while maintaining the OS. I do not want to be forced to build a new VM server just to move to a new hypervisor. That doesn't make sense.
Jan, 2017 - Permalink
Awish,
By more secure I wanted to indicate, that it will rule out errors which are caused by the VMware converter tool. Otherwise, we would need to take a look into the log files of the new server to see what's causing the issues on the new server. Therefore, please forward a support bundle via the web interface "Setup > Contact" support and refer to this knowledge base article.
Best regards, Felix
Jan, 2017 - Permalink
Hi Awisch,
We will require the error messages which you receive after converting the virtual machine onto a new hypervisor. It will be more secure, to manually migrate all configuration and historic data by following this guide, though: Migration Guide
Best regards, Felix
Jan, 2017 - Permalink