Hi support

I have installed the PRTG for monitoring my Exchange server 2013 with POP3 probe. When I go to my Exchange server any services.msc and stopped the POP3 services.

I found that PRTG will restart the POP3 automatically. The symthom also found in IMAP4

And I found the document https://helpdesk.paessler.com/en/support/solutions/articles/760000635117993-why-does-my-probe-restart-itself

According PRTG is designed to perform automatic restarts of the probe Windows service if there are errors which can automatically be resolved by the service restart.

Any method to disable such behaviour? I can't found any document about the method

Thank you very much Best Regards, Edgar

Article Comments

Hello Edgar,

You can navigate to the settings page of the Windows Service Sensor in PRTG. Change the settings to If Service is Not Running > Do nothing. PRTG will then stop to restart the service.

Best regards, Felix


Jan, 2017 - Permalink