Is there anyway to disable headers when sending SMS notifications? For instance, I use the %commentsgroup placeholder which always begins with the line "Group Comments" and is not necessary. I am limited on characters when it comes to SMS.


Article Comments

Dear David

In the recent past, we worked the placeholder resolution. Some notifications get that header. Which PRTG version are you currently using?


Oct, 2016 - Permalink

Currently on the latest version: 16.4.27.6720. Is there no way to toggle the header then?


Oct, 2016 - Permalink

Dear David

This seems to be a bug. Normally, with the current version, the header should only be applied in emails. We will look into this and likely remove this header for non-email notifications. I cannot say which PRTG version will include this change, it can take some weeks or even a few months until it appears in the stable release.


Oct, 2016 - Permalink

Arne, i'm facing the same problem as david. But i'm using e-mail. I do not want this section "device comments", i need to remove it.


Dec, 2016 - Permalink

Dear vandrade,

Am I assuming correctly that you are referring to HTML email notifications? Those cannot be customized anymore regarding their content, this is only possible with text-emails.

Kind regards,

Erhard


Dec, 2016 - Permalink