Is there anyway to disable headers when sending SMS notifications? For instance, I use the %commentsgroup placeholder which always begins with the line "Group Comments" and is not necessary. I am limited on characters when it comes to SMS.
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Currently on the latest version: 16.4.27.6720. Is there no way to toggle the header then?
Oct, 2016 - Permalink
Dear David
This seems to be a bug. Normally, with the current version, the header should only be applied in emails. We will look into this and likely remove this header for non-email notifications. I cannot say which PRTG version will include this change, it can take some weeks or even a few months until it appears in the stable release.
Oct, 2016 - Permalink
Arne, i'm facing the same problem as david. But i'm using e-mail. I do not want this section "device comments", i need to remove it.
Dec, 2016 - Permalink
Dear vandrade,
Am I assuming correctly that you are referring to HTML email notifications? Those cannot be customized anymore regarding their content, this is only possible with text-emails.
Kind regards,
Erhard
Dec, 2016 - Permalink
Dear David
In the recent past, we worked the placeholder resolution. Some notifications get that header. Which PRTG version are you currently using?
Oct, 2016 - Permalink