PRTG Network Monitor could not be started,and could not start webserver for http://127.0.0.1:Socket Error #10061, connection refused

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello Viviana,

This can have many reasons, could be a local virus scanner or firewall that's interfering here, blocking PRTG's attempt to bind the ports needed for the webserver. Please send us logs so we can see more details about what's going on, for example by sending us a Support Bundle.

Kind regards,

Erhard


Dec, 2016 - Permalink

Sorry, my bad, of course you cannot send a support bundle, if PRTG is not running.....please use PRTG Administration Tool to send in logs.

Kind regards,

Erhard


Dec, 2016 - Permalink

Hello Erhand, thanks for your reply. I already solved the problem regarding the PRTG. Thank you.


Dec, 2016 - Permalink