Hi all

I am currently trialing PRTG and this question could relate to majority of sensors not just CPU.

Is there a way to have an "average" column to show the average CPU load, rather than minimum and maximum?

I use the example of CPU load as the maximum column is showing as high as 104,703% for majority of processors, any ideas on that?

As a side note I was hoping to have a 30 day extension to my license due to the fact I haven't actually used it as much as I had previously hoped due to other work that has cropped up, any ideas how I would go about requesting that?

Many thanks

Article Comments

Dear Chris

The trial phase is usually 30 days. Please contact support@paessler.com.

The CPU sensor shows the values reported by the device. To filter out false readings, please use the spike filter.

If you create a historic data report, the average value for the time span is provided in the summary table. There is no average data channel, though.


Dec, 2016 - Permalink

Hi Arne

Thanks for replying, I have managed to set a maximum of 100% on the CPU's.

Another issue I just noticed the CPU Load shows 11 processors however there is only 10 assigned to the virtual machine. the 11 CPU is currently showing 0% (probably because it doesn't exist), can I remove this? If so do you know how?

Many thanks


Dec, 2016 - Permalink

Dear Chris

This is another issue by the query, sometimes the computer reports an additional CPU core. You cannot really delete that channel, so you now get a channel with no data (which is converted to zero values.)

You can hide channels: Open the channel configuration and select "Hide from Tables", and "Hide from Graphs". The channel is still listed on the sensor overview page, but otherwise invisible now.


Dec, 2016 - Permalink