Deactivation and Re-Activation License.

Modified on 2025-06-10 21:51:47 +0200

Hello, i have a problem after upgrade PRTG to version 16.4.28.7260.

My Enterprise console manager allarm me every minute that the license of PRTG is not activated, but if i go on the PRTG Monitor under Setup-Licensing Status and Settings i see that the license is activated.

For fix the problem i have tried deactivate de license con the machine and reactivate but now the system return me this message:

"Temporary activation. License already in use on a different system. - with grace period (it was previously deactivated through PRTG)"

I have only this installation of PRTG server, and i have tried using manual activation generating the code but i have always that message.

There is a way for reactivate the PRTG on the server?

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The problem should be fixed with the latest PRTG version. Please download it from the shop and install it. Remember to update your EC installation as well, since the bug mainly originates from a bug within the EC :)

Dec, 2016 - Permalink

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Deactivation and Re-Activation License.

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.