So our system currently sees 200 alarms and these alarms will not be fixed until business hours. The way that I monitor the alarms is by Highlighting over Alarms>Errors, and unfortunately I am not able to pause and/or anything else with these alarms.

I was wondering if there was a away I could continue monitor, and since those 200 alarms are going to wait, just hide them(without changing the status from Acknowledge to Pause) to where I can see the rest of the alarms?

Thank you, and I apologize for being new to this.

Article Comments

Dear Kenneth,

Thank you very much for using PRTG. Just to check, to which page in PRTG are you referring to?
Going to "Alarms"->"Errors Only" in the main menu in PRTG, should give you a table with list of sensors in alarm state including acknowledged Alarms. But you can change the URL:

http://my_PRTG/alarms.htm?filter_status=5&filter_status=13&filter_status=14

to

http://my_PRTG/alarms.htm?filter_status=5&filter_status=14

which will exclude acknowledged alarms. Saving this URL then as a bookmark in your browser will help to check the page every now and again.

best regards.


Nov, 2014 - Permalink

My Question is how to get this filtered list usable in a map?


Dec, 2016 - Permalink

Hello, Essentially the approach is very similar. You need to edit an map object to create your own customized one. First start with the according html-file, for example the

\PRTG Network Monitor\webroot\mapobjects\tableA0.htm

Which is the Data Tables: Alarms map object. Create a copy of it, with its own unique file name, and also edit the name of the map object in the first line of the html - file for example to:

<!--Data Tables: Alarms without acks-->

and remove the filter_status="14" line from it, and save it. That should be it.

best regards.


Dec, 2016 - Permalink