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Netflow configuration issues

Modified on 2025-06-10 21:52:29 +0200

I recently installed a netflow sensor for my Cisco ASA 5510. I have used the netflow tester utility to confirm that the PC with the probe is able to see packets coming from the device. However, no data is displaying on the sensor.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

We need some more information from your PRTG. Please open a support ticket so we will continue troubleshooting there. Please refer to this KB article in the ticket.

Thank you

Dec, 2016 - Permalink

I was not able to find the link to open a support ticket from the web portal. How do I go about that?

Dec, 2016 - Permalink

Hello,

This can be done via the "Contact Support" ribbon in the lower right corner of the web interface of your PRTG.

Dec, 2016 - Permalink

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Netflow configuration issues

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.