Hello paessler,

is it possible to freeze a sensor with status "error", until a user oder admin confirm this status?

Thanks Peter

Article Comments

Dear Peter,

Thank you for your kb-post.

Please refer to this article on how to auto-acknowledge an alarm and use the following code instead to auto-pause it. /api/pause.htm?id=%sensorid&action=0

Best,
Sebastian Kniege [Paessler Support]


Nov, 2016 - Permalink

Dear Sebastian,

i follow your instructions and create a notification Profile and a testsensor. Is it right, that such a sensor will paused in case of "error" status?

Best, Peter


Nov, 2016 - Permalink

Dear Peter,

Yes, your assumption is correct. The corresponding kb-article describes a way to trigger an auto-acknowledgement for 'down' sensors - or in your case to pause an alarm with http://your-prtg-server/api/pause.htm?id=%sensorid&action=0&username=myuser&password=mypassword instead of http://<your_prtg_server>/api/acknowledgealarm.htm?id=%sensorid&ackmsg=Auto-Acknowledged&username=myusername&passhash=12345678

Best,
Sebastian Kniege [Paessler Support]


Nov, 2016 - Permalink

works fine, thank you verry much

Best, Peter


Nov, 2016 - Permalink