Hi, i'm having the error: Not connected. Error in content when i triy to connect in client windows to the server, it only happens with my computer, i tried to access via https://nomeoftheserver and it works. i have tried to unistall the client severall times but still have the error, i don't know what to do, thanks.
Article Comments
Yes its correct, i have used the net ios name and the ip but won't function, if i used the browser i can open succefuly the console but with the client won't open
Oct, 2016 - Permalink
Thank you for your reply.
Does the port used in the Enterprise Console also match the port used when you access it in a web-browser?
To further troubleshoot this we'll need to review the logs from your core server and the settings of the connection in the Enterprise Console Application. Please contact us via a private support ticket and we'll be able to assist further.
Best Regards,
Luciano Lingnau [Paessler Support]
Oct, 2016 - Permalink
yes its the same, i can make telnet nameofserver 443 and open from my machine, only the client can't connect
Oct, 2016 - Permalink
Hello.
Within the Enterprise Console, edit your current Server Connection and make sure that the address and port match the current settings of the core server. It could be that the IP, DNS Name or Port is incorrect.
For further details:
Oct, 2016 - Permalink