Hi,

Where does PRTG get its hardware status information from? I have one sensor reporting a memory error. When I login to the host locally the health status page is all green(no memory errors). The same goes for the hosts' IMM(IBM) and the vCenter managing the host.

Has anyone seen this before?

Thanks!

Article Comments

Hi there,

Depending on what you have added as device in PRTG, the sensor pulls the data either from the ESXi host directly or from the vCenter. Try restarting management agents on the affected host as described here. This should resolve the issue.

Kind regards,

Erhard


Sep, 2016 - Permalink

Hi,

Unfortunately that didn't work(I restarted all the management agents)

Thanks,

Chris


Oct, 2016 - Permalink

Restarted the host, problem solved :)


Oct, 2016 - Permalink

Ok, good to hear you got it working again :)


Oct, 2016 - Permalink