Solutions

Moving to a new server

Modified on 2025-06-10 22:03:32 +0200

I am moving the installation to a new server and currently I am recovering some data files. But the installation says the " License to old" but according to the website I still have 200 days of Maintence. What do I do to go around this??

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello Nathan,
thank you for your contact.

Our records show that your new server was activated today when you contacted us trough e-mail (Case PAEXXXX37):

Timestamp	Source Address
Sept. 22, 2016, 5:43 p.m.	XXX.XXX.XXX.110

Should you encounter further issues, don't hesitate to contact us again. As for the "License to old" message it is explained in this post:

Request to activate PRTG on brand new PC

Best Regards,
Luciano Lingnau [Paessler Support]

Sep, 2016 - Permalink

Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

Moving to a new server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Search

Attention

Related Articles

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.