My prtg server CPU is always 100%

how to solve the issue ?

Thanks.


Article Comments

Hello,

Thank you for your KB-post.

We need to take a look at the log files of your PRTG, so that we can give you a precise answer. Therefore please open a support ticket, attach a support bundle and we will continue troubleshooting there.

Best regards


Sep, 2016 - Permalink

Hi Could u please tell me where the support ticket is? Thanks.


Sep, 2016 - Permalink

Hello,

You can open a support ticket via the "Contact Support" ribbon in the lower right corner of your PRTG web interface.

Alternatively, you can send an email with description of your problem directly to "support@paessler.com".

For more details on how to open a support ticket, please have a look at this video guide.


Sep, 2016 - Permalink