Hello, I have PRTG 15.2.16.2220 and Dell PowerVault MDi Log. Disk Sensor. How can i add Current/Average "IO Latency" channel to this sensor?

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Hello,

I´m afraid, the Dell PowerVault MDi Logical Disk Sensor can not read the Current/Average "IO Latency" value. Could you please perform the following steps, so we can implement this into the sensor:

Open the registry

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\storage\SMclient -> Path

on the machine where the Dell Modular Disk Storage Manager to find out the path of the SMcli.exe file.

Please try running the sMcli.exe file from the command line and send over the results of both commands to support@paessler.com:

<path>\SMcli.exe <host> -c “<command>” –quick -S –e

Possible commands:

'show allControllers summary; show allVirtualDisks summary;'; 'show virtualDisk ["""<diskname>"""] performanceStats;'

Please refer to this KB post.


Apr, 2015 - Permalink

Hello,

Thank you for sending the results.

We will add your hint on our wishlist, so we can consider it for future releases of PRTG. For more information on how we handle feature requests, please have a look at the blog article


May, 2015 - Permalink

Any news about "Latency" channel implementing?


Sep, 2016 - Permalink

Unfortunately not due to low demand from other customers. Sorry!


Sep, 2016 - Permalink