After migrating PRTG to another system, the Icons that were in front of all the Devices are missing. Changing them manually would be a mess, because there are more than 300 Devices to change ... How am I able to migrate the Icons too?

Regards Alexander


Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

Thank you very much for your KB-Post. Were these custom device icons by any chance? If so, they would have to be migrated as well from the old to the new installation. The device icons are not stored in the data folder though, but in the program files folder under:

\PRTG Network Monitor\webroot\icons\devices

Once you've copied them as well, they should directly appear again.

best regards.


Sep, 2016 - Permalink