Hi,

I have a problem with change device password. Because I have a lot of device, but I have to change all devices password timely. And each device has difference password. Can I use a program to change all devices password? Or can you tell me where is the device password stored? Thanks.

Article Comments

Hi there,

PRTG will not store the passwords in clear text for security reasons, therefore it will not be possible to change the passwords without using the web interface, sorry.

Best regards, Felix


Aug, 2016 - Permalink

Thanks for your answer. So I can't use the web interface change the multiple devices password? Or can you tell me what the PRTG's encryption method?

Thank you


Aug, 2016 - Permalink

Hello,

You can use the web interface to change the passwords, but it needs to be done on all devices where the password changed. Please understand that we will not give out information to decrypt the passwords.

Best regards, Felix


Aug, 2016 - Permalink