error connecting cisco switch sf300-24 with prtg

Modified on 2025-06-10 22:09:27 +0200

When ever i try to add traffic sensor to monitor my cisco sf300-24 switch i am getting the below error

"Sensor does not get response from device. SNMP credentials are wrong or device does not support the required uptime OID (1.3.6.1.2.1.1.3.0) for traffic sensors. This OID is mandatory by the SNMP RFC. Check SNMP access rights or contact device vendor. (code: PE244)"

i tried the PRTG "snmp tester" and tested for uptime.There it show the the correct uptime.please advice to resolve the issue.

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Could you post the log from the SNMP Tester, please?

Aug, 2016 - Permalink

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error connecting cisco switch sf300-24 with prtg

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.