After i upgraded to the latest version of PRTG i get a lot of "Request timed out (code: PE014)". This was not an issue on the prevoius version ... This is on VMI sensors.

Article Comments

Hello,

can you please send us a screenshot showing the exact error message to support@paessler.com

best regards.


Jan, 2012 - Permalink

Hi,

I have similar problem after update to newest release, switching timeout but only on one machine, befor update it was good.

Datum/Zeit 13.06.2012 11:45:00 (W. Europe Standard Time)   
Letztes Ergebnis  
Letzte Nachricht Zeitüberschreitung der Anfrage (Code: PE014) 
    
Probe  Local probe  
Gruppe  Server  
Gerät  SWBCCS01 (SWBCCS01.liodomain.swb)  
    
   
Letzte Überprüfung 13.06.2012 11:43:09 [vor 110 Sek.]   
Letztes Ok 13.06.2012 11:41:02 [vor 237 Sek.]   
Letzter Fehler 13.06.2012 11:37:06 [vor 7 Min. 53 Sek.]   
Verfügbarkeit/Ausfallzeit Ok: 99,9834% [87 Tg. 18 Std.]
Fehler: 0,0166% [20 Min. 57 Sek.]
Akkumuliert seit: 06.02.2012 13:50:25   
Einstellungen Intervall: 60 Sek.    
Ortsangabe    
Sensor-Verlauf 13.06.2012 11:43:10 Warnung, Zeitüberschreitung der Anfrage (Code: PE014)
13.06.2012 11:38:56 Benachrichtigungsinformation, Trigger: Zustand aktiviert (Trigger ID: 12884901889)
13.06.2012 11:38:56 OK, 113 MByte
13.06.2012 11:36:00 Benachrichtigungsinformation, Trigger: Zustand aktiviert (Trigger ID: 12884901889)
13.06.2012 11:34:59 Benachrichtigungsinformation, Trigger: Zustand aktiviert (Trigger ID: 8589934593)
13.06.2012 11:34:59 Fehler, Zeitüberschreitung der Anfrage (Code: PE014)
13.06.2012 11:32:00 Benachrichtigungsinformation, Trigger: Zustand aktiviert (Trigger ID: 8589934593)
13.06.2012 11:30:20 Warnung, Zeitüberschreitung der Anfrage (Code: PE014)
13.06.2012 11:27:33 OK, 113 MByte
13.06.2012 11:26:06 Warnung, Zeitüberschreitung der Anfrage (Code: PE014)

Jun, 2012 - Permalink

Please also forward us an email containing the requested screenshot, as above.


Jun, 2012 - Permalink

i also get this message on a lot of sensors all was fine then we activated the other Exchange 2003 server in the cluster and now alot of sensors show Request timed out (code: PE014)? we switched active server befor and never had an issue with sensors before? what can i do i allready tryed to Run Auto Discovery didnt chang all the sensors off line?


Jun, 2012 - Permalink

Hi,
what precise verison of PRTG are you using? Please send the same and also a screenshot showing the error message to support@paessler.com.
Best regards


Jun, 2012 - Permalink